Microsoft Teams Phone
Bring business telephony into the place where your team already collaborates.
We integrate external calling, numbers, queues, and business call handling into Microsoft Teams.
Best for
Companies that want to integrate business calling with Microsoft Teams and simplify the user experience.
Calls, numbers, queues, and business call handling inside the environment where the team already collaborates.
The challenge we solve
01
Telephony separated from daily collaboration.
02
Legacy systems that are costly or difficult to manage.
03
Inconsistent call flows across offices and remote users.
What the solution does
Bring business telephony into the place where your team already collaborates.
Calls, numbers, queues, and business call handling inside the environment where the team already collaborates.
Migration of numbers, extensions, and flows.
Queues, auto attendants, and calling policies.
Adoption, administration, and support.
Use cases
Start with a concrete scenario.
Gradual replacement of a legacy PBX.
Telephony for hybrid and mobile teams.
Centralized call handling for multiple locations.
Regional standardization on Microsoft Teams.
Value for each decision maker
Operations
Licensing and PSTN connectivity planning. Migration of numbers, extensions, and flows.
Leadership and IT
Numbering, carrier, licenses, and current architecture are reviewed. Connectivity may consider Calling Plans, Operator Connect, or Direct Routing based on availability and need.
Experience
Calls, numbers, queues, and business call handling inside the environment where the team already collaborates.
The technical details that matter
Technical clarity for a sound business decision.
Numbering, carrier, licenses, and current architecture are reviewed.
Connectivity may consider Calling Plans, Operator Connect, or Direct Routing based on availability and need.
Migration is designed to protect continuity.
Each integration is validated before scope is committed.
From demonstration to scale
Understand
Define the problem, scope, and expected outcome.
Demonstrate
Show the solution in a real-world scenario.
Implement
Integrate technology, processes, and owners.
Scale
Measure, adjust, and expand across locations or countries.